**Lash Extensions Policies**

  • Lash Extensions are temporary.
  • Longevity of Lash Extensions are not Guaranteed at Facial Entity.
  • There is no refund for Lash Extensions, after the service has been completed. Lash Extensions itself is very expensive and takes 1.5-2 hrs  to do the application. If your extensions are lasting less than a week, it may not be right for you. The client is either not taking quality care of them, using oil skincare/makeup products, sleeping on them, or getting them wet. Some people have oily skin on the lids, this can also contribute to longevity.
  • It is recommended to wipe the eyelids daily, regardless if makeup was applied around the eyes, this will keep the eye area clean and sanitary and reduce dirt build up. 
  • Average Longevity is about 2-3 weeks. This is only an average. Some clients need a fill around 1-2 week intervals. If a client is strict with care it may last up to 4 weeks.
  • Lash Extensions Longevity is random, and depends on the clients natural lash growth cycle, how well it is taken care of , and weather can also contribute to how long it may last.
  • Fills are clients responsibility not your lash stylist. Schedule in Advance! FacialEntity is booked out about 1 week or more depending on the seasons, further out for Saturdays, For Lash Extension Service in particular, and it is the most requested.
  • IF more than 40% of lash extensions are detached or grown out it will be considered a Full set again, and client will pay a Full Set price to redo them. 
  • Fills are only fixing lash extensions not replacing all of them. 
  • Get adequate fills on time and schedule in advance!!! Please do not call to schedule at the last minute, most likely the schedule will be booked out about a week sometimes even further, if you need a full set again it will be charged.
  • Once the client leaves, the client will be explained how to take of them, policies and how to schedule.